by Cathy Gray | Apr 3, 2022 | Professional Articles, Business
If you’ve never worked on business process improvement, it’s easy to think that it’s not worth your time or hard.
Process improvements does not have to be hard and it doesn’t have to be for large or corporate companies with multiple warehouse and/or locations.
Even small businesses can benefit with simple improvements.
Simple and Easy improvements
- Condense your sales cycle – digitize and/or automate repeating steps
- Teach the shortcuts of copy and pasting instead of manually typing it out – it may sound like it is common knowledge, but not everyone knows about these handy shortcuts.
- Microsoft Excel or Google Sheets automations on processes that you do consistently. Some of them may require some time and others an extension or add-in to use, but you’ll save time overall.
- Checklists – If there are daily repetitive steps, then have a checklist and start where you were left off the previous day.
Process improvements do not have to be drawn out projects. As you can see in the examples, they can be very simple and reduce your wasted time.
by Cathy Gray | Apr 3, 2022 | Professional Articles, Business
The main idea here is that process improving isn’t scraping the whole thing and starting fresh, that’s reengineering.
When it comes to process improvement, it’s simply making a process better. A lot of jargon is used when talking about the matter and it can make things confusing.
Body
Let’s take a simple situation that all businesses have, customer satisfaction rates are low or is trending low.
You can’t just say, customer satisfaction is low, just fix it. Well, you could say that, but there’s a tad bit more to it than that.
You’ve got to figure out what causing the issue to make customer satisfaction low in order to do something about it.
CONCLUSION
by Cathy Gray | Apr 3, 2022 | Professional Articles, Business
INTRODUCTION
Placeholder for introduction text and content
Body
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Lectus magna fringilla urna porttitor rhoncus dolor. Vel pharetra vel turpis nunc eget lorem dolor.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Lectus magna fringilla urna porttitor rhoncus dolor. Vel pharetra vel turpis nunc eget lorem dolor.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Lectus magna fringilla urna porttitor rhoncus dolor. Vel pharetra vel turpis nunc eget lorem dolor.
CONCLUSION
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Lectus magna fringilla urna porttitor rhoncus dolor. Vel pharetra vel turpis nunc eget lorem dolor.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Lectus magna fringilla urna porttitor rhoncus dolor. Vel pharetra vel turpis nunc eget lorem dolor.
by Cathy Gray | Apr 3, 2022 | Professional Articles, SEO
If you’ve had a website for quite sometime or have a fresh site, you will need to first gather data.
Some of the data that you want to track include
- Traffic
- Most popular pages
- Time a user stays on your website and pages
- Bounce rate
- CTR
- Traffic sources
How to gather kpis on my site?
Website Measuring
- Number of visits
- Sessions vs unique visitors (users)
- New vs Returning
- Track trends
- Traffic Sources – where are they coming from
- Organic – Traffic generated by relevant keywords and/or your business name
- Referrals – Traffic that comes to your site through websites that link to your site
- Direct – Traffic generated by those who type your exact URL into their browser
- Email Marketing – Traffic generated by links in email marketing campaigns
- Paid Traffic – Traffic generated by PPC search engine ads, retargeting ads, etc.
- Social Media – Traffic that comes to your site through social network links or ads.
- Bounce rate (visit site and leaves, doesn’t go to another page) and Average Session Time (how long long on site)
- Conversion Rate (user activity)
- Downloading a case, request a quote etc
by Cathy Gray | Mar 25, 2022 | Professional Articles, Business, eCommerce
If you’re using the import/export csv file for taxes, add an asterik at the end for the sales tax to calculate on the Zip Code + 4 just in case customers use that version of sales tax.
It’s not necessary, but without the asterik acting as a wild card, it will calculate at 0%.
Not that big of a deal, but prevents issues later.
