Are Process Improvements Hard To Do?

Are Process Improvements Hard To Do?

The main idea here is that process improving isn’t scraping the whole thing and starting fresh, that’s reengineering.

When it comes to process improvement, it’s simply making a process better. A lot of jargon is used when talking about the matter and it can make things confusing.

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Let’s take a simple situation that all businesses have, customer satisfaction rates are low or is trending low.

You can’t just say, customer satisfaction is low, just fix it. Well, you could say that, but there’s a tad bit more to it than that.

You’ve got to figure out what causing the issue to make customer satisfaction low in order to do something about it.

CONCLUSION

3 Fast and Easy Tips for Process Improvements

3 Fast and Easy Tips for Process Improvements

INTRODUCTION

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Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Lectus magna fringilla urna porttitor rhoncus dolor. Vel pharetra vel turpis nunc eget lorem dolor. 

CONCLUSION

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Lectus magna fringilla urna porttitor rhoncus dolor. Vel pharetra vel turpis nunc eget lorem dolor. 

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Lectus magna fringilla urna porttitor rhoncus dolor. Vel pharetra vel turpis nunc eget lorem dolor. 

Measuring SEO

Measuring SEO

If you’ve had a website for quite sometime or have a fresh site, you will need to first gather data.

Some of the data that you want to track include

  • Traffic 
  • Most popular pages
  • Time a user stays on your website and pages 
  • Bounce rate
  • CTR
  • Traffic sources 

How to gather kpis on my site?

Website Measuring

  • Number of visits
    • Sessions vs unique visitors (users)
    • New vs Returning
    • Track trends
  • Traffic Sources – where are they coming from
    • Organic – Traffic generated by relevant keywords and/or your business name
    • Referrals – Traffic that comes to your site through websites that link to your site
    • Direct – Traffic generated by those who type your exact URL into their browser
    • Email Marketing – Traffic generated by links in email marketing campaigns
    • Paid Traffic – Traffic generated by PPC search engine ads, retargeting ads, etc.
    • Social Media – Traffic that comes to your site through social network links or ads.
  • Bounce rate (visit site and leaves, doesn’t go to another page) and Average Session Time (how long long on site)
  • Conversion Rate (user activity)
    • Downloading a case, request a quote etc
WooCommerce and Sales Tax

WooCommerce and Sales Tax

If you’re using the import/export csv file for taxes, add an asterik at the end for the sales tax to calculate on the Zip Code + 4 just in case customers use that version of sales tax.

It’s not necessary, but without the asterik acting as a wild card, it will calculate at 0%.

Not that big of a deal, but prevents issues later.

Fluent CRM and WooCommerce

Fluent CRM and WooCommerce

Really leaning towards Fluent CRM for better customer segmentation, and email automation.

I watched MAK’s review on Fluent CRM which was published on YouTube 3 weeks ago as of this posting date.

There’s also a tutorial that I’m currently reviewing.

Update: tried it and don’t like it. Found it clunky and just didn’t like the setup.